Payment information

Shipping information

Products are shipped from Zurich, Switzerland or via a distributor. Shipping charges are added to your invoice, where applicable. Unless otherwise requested, orders are shipped by the following carriers:

Orders requiring dry ice: shipped via DHL Express Priority or FedEX, Monday through Thursday. Orders requiring no ice: shipped via FedEX, Monday through Friday. Hazardous items: shipped by an appropriate carrier.

Normally, all orders are shipped in a single shipment. If this is not possible, we will ship a partial order. Additional freight and ice charges may be applied to partial shipments. If you do not want a partial shipment, please indicate so when ordering.

General business conditions, disclaimer and license information

General business conditions

The General Business Conditions of Dualsystems Biotech AG ("General Business Conditions") govern the transfer of products and services from Dualsystems Biotech to the customer. By purchasing products and custom services from Dualsystems Biotech, you explicitly acknowledge to have read and accepted the General Business Conditions.

General Business Conditions for product sales  

General Business Conditions for custom services  

Terms of Use Agreement

Read This Terms of Use Agreement Before Accessing Website.

This Terms of Use Agreement sets forth the standards of use of the Dualsystems Biotech AG Online Service. By using www.dualsystems.com, or any subdomain of dualsystems.com you (the "Member") agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at www.dualsystems.com. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

1. Description of Service
Dualsystems Biotech AG is providing Member with an informational website and online ordering functionality. Member must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Member’s access to the Internet, and (3) pay any fees relate with such connection.

2. Disclaimer of Warranties
The site is provided by Dualsystems Biotech AG on an "as is" and on an "as available" basis. To the fullest extent permitted by applicable law, Dualsystems makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. Dualsystems shall have no liability for any interruptions in the use of this Website. Dualsystems disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement.

3. Limitation of Liability
DUALSYSTEMS BIOTECH AG SHALL NOT be liable for any damages whatsoever, whether special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to this web site or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if Dualsystems has been advised of the possibility of such damages.

4. Indemnification
Member agrees to indemnify and hold Dualsystems Biotech AG, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Member’s use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member’s computer, of any intellectual property or any other right of any person or entity.

5. Modifications and Interruption to Service
Dualsystems Biotech AG reserves the right to modify or discontinue the Service with or without notice to the Member. Dualsystems shall not be liable to Member or any third party should Dualsystems exercise its right to modify or discontinue the Service. Member acknowledges and accepts that Dualsystems does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

6. Third-Party Sites
This site may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. Member acknowledges that Dualsystems is not responsible for the availability of, or the content located on or through, any third-party site. Member should contact the site administrator or webmaster for those third-party sites if Member has any concerns regarding such links or the content located on such sites. Members use of those third-party sites is subject to the terms of use and privacy policies of each site, and Dualsystems is not responsible for this content. We encourage all Members to review said privacy policies of third-parties’ sites.

7. Disclaimer Regarding Accuracy of Web Site Information
While Dualsystems Biotech AG makes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website.

8. Governing Jurisdiction of the Courts of California
The Terms of Use are governed by Swiss Law. Place of jurisdiction for all disputes is Zurich, Switzerland.

9. Compliance with Laws
Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

10. Copyright and Trademark Information
All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is the property of is the property of Dualsystems and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Dualsystems is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Dualsystems.

Dualsystems’s trademarks may not be used in connection with any product or service that is not provided by Dualsystems, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Dualsystems or it parent company.

All other trademarks displayed on Dualsystems’s website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with Dualsystems Biotech AG.

11. Botnets
Dualsystems Biotech AG retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, Dualsystems reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.

12. Other Terms
If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. Member agrees that this Terms of Use Agreement and any other agreements referenced herein may be assigned by Dualsystems, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between Member and Dualsystems Biotech AG in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.

License information

DUALmembrane license statement
The DUALmembrane technology and the split-ubiquitin technology are subject to several granted and pending patents. Purchase of a DUALmembrane kit includes a limited, non-transferable license to practice the DUALmembrane system for noncommercial purposes only. Commercial entities who wish to purchase DUALmembrane reagents must obtain a separate license from Dualsystems Biotech.
   
Sfi I license statement
Use of the Sfi I cloning strategy is licensed under U.S. Patent #5,595,895 issued to the National Institutes of Health.

CMV license statement
The CMV promoter is covered under U.S. Patent Nos. 5,168,062, and 5,385,839 assigned to the University of Iowa Research Foundation.
   
Strep-Tag license statement
Strep-tag® technology for protein purification and detection is covered by US patent 5,506,121, UK patent 2272698 and French patent 93 13 066. Purchase of reagents related to these technologies provides a license for non-profit and in-house research use only. Expression or purification or other applications of above mentioned technologies for commercial use require a separate license from IBA.

DUALXPress license statement
Dualsystems holds a license from Biomedal, S.L. to commercialize CASCADETM and LYTAG vectors, specialized strains, resins and related reagents for the research market. Biomedal is a sublicensee of CASCADE patents and LYTAG patents from Active Motif,
Inc. and Universidad Miguel Hernández, respectively.
   
Trade mark information
DUALmembrane, DUALhybrid, KickStart and cytoY2H are registered trademarks of Dualsystems Biotech AG.
Strep-Tag and Strep-Tactin are registered Trademarks of IBA GmbH.
CASCADE is a trade mark of Active Motif, Inc.